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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marianne Freland

Marianne Freland

February 27, 2025

5  out of  5
rating by Marianne Freland
"My experience with Steve could not have gone any better. He was so patient and informative! I'm going to recommend your office to everyone!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Crystal Jeffries

February 26, 2025

5  out of  5
rating by Crystal Jeffries
"Can't thank My hometown Statefarm crew Doug Zeigler and Paula Frommeyer enough for tolerating me through the years, I appreciate all you two do on the daily. I have nothing but good experiences with my crew and I wouldn't trade them for any other crew. #MyCrewIsBetterThanYours THANKS, CRYSTAL J"
We responded:
"Crystal, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Erika P

February 24, 2025

5  out of  5
rating by Erika P
"I first started with Doug Ziegler on my parents' policy 17 years ago, and his office has been nothing short of exceptional ever since. Due to my residence, I had to switch to another State Farm agent at one point, which made me realize firsthand that not all agents offer the same level of service. Doug’s team, from Steve to Jon, consistently provides outstanding support and truly goes above and beyond. I’m grateful for their dedication and expertise in handling my insurance needs. Thanks for always taking great care of me!"
We responded:
"Erika, we're thrilled to know you have had positive experiences with our office. We look forward to continuing to support your insurance needs. Thank you!"
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Sonja Lewis

February 22, 2025

5  out of  5
rating by Sonja Lewis
"Paula and Steve have been amazing to work with!"
We responded:
"Sonja thank you. Steve and Paula are fantastic to work with! "
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Jack Green

February 21, 2025

5  out of  5
rating by Jack Green
"Fast and responsive service, thank you!"
We responded:
"Thanks Jack for the review! We appreciate your business and look forward to continuing to serve you and your insurance needs."
Profile photo of Ann Hungler

Ann Hungler

February 15, 2025

5  out of  5
rating by Ann Hungler
"Everyone at Zeiglet State Farm is very knowledgeable and easy to work with. I have been a customer of State Farm for 40 years and have no plans To leave"
We responded:
"Ann, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help! "
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Yanni Smith

February 10, 2025

5  out of  5
rating by Yanni Smith
"I feel incredibly thankful to have met such amazing people who have supported me in starting my Life Insurance journey. I've been with this office for over four years, and I couldn't have asked for a better team to guide me. Paula, you truly rock! Thank you all ❤️"
We responded:
"Yanni, thank you so much for your review. I am happy to hear Paula was able to assist you with your life insurance needs. If there is anything else we can do to help, please let us know. "
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Amber Sexton

February 10, 2025

5  out of  5
rating by Amber Sexton
"This agent and his team have been very helpful and respond quickly to any issues or questions I have. They are very attentive to my needs and requests. Paula recently helped me find the best bundling options to save money, and I couldn't be more grateful. I highly recommend this agency."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Warren Wells

February 7, 2025

5  out of  5
rating by Warren Wells
"The whole team at the Doug Zeigler State Farm office has continuously met our needs the entire time we've worked them. They are extremely responsive and take the time to explain their policies and answer our questions. And when the time comes to actually have to use your insurance, we get immediate results - because when something happens you don't need run arounds and busy signals. We are local to Mason and it is nice to be able to stop in and talk to someone in person as well. Nice job!"
We responded:
"Warren, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Peter Tanner

February 3, 2025

5  out of  5
rating by Peter Tanner
"We had 2 moves in the family 6 months ago. There were a lot of moving parts and policy changes to be made. The bank didn't make things easy, but Steve Brunner at Doug Ziegler State Farm did along with other members of the team: Paula, Aladdin, and Alyssa. They worked hard to find the right policies at the best price. We've been with them over a decade. Great to work with, highly recommended!"
We responded:
"Peter thank you for your review. Our goal is to provide great customer service and work with all parties involved to get the job done. Thank you for putting your trust in our agency over the past 10+ years. Please don't hesitate to reach out."
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Steven Kluth

January 31, 2025

5  out of  5
rating by Steven Kluth
"I would like to express my sincere gratitude to Doug Zeigler and his Mason, Ohio State Farm Team for taking excellent care of our insurance needs since 2014. Let me tell you what I have observed over the years. Doug Zeigler, Jon Noble, and the rest of the staff consider their work to be much more than an insurance business. They seem to truly care about their clients' needs. That's rare. And, that's appreciated by the people that you serve. Thank you, Doug."
We responded:
"Steven, thank you for your kind words. We appreciate you and our relationship we have built over the years! Thank you."
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dragon flame

January 31, 2025

5  out of  5
rating by dragon flame
"Paula is so Helpful with explaining all of my Insurance needs!!"
We responded:
"Thank you for the 5 star review! We appreciate your business and look forward to continuing to support your insurance needs."
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Khristy Burns

January 30, 2025

5  out of  5
rating by Khristy Burns
"Was a Nationwide client for over 20 years. Doug, Paula, and team are professional, responsive, and always willing to help. Glad that I made the change."
We responded:
"Kristy, we appreciate your feedback! It's our pleasure to assist you with your insurance needs. If there is anything else we can do for you please let us know! "
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John Durastanti

January 30, 2025

5  out of  5
rating by John Durastanti
"Everyone that I have either talked to or dealt with has been very helpful, courteous and professional. They always make sure your insurance needs are covered."
We responded:
"John, thank you for reviewing our office. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Hope Zook

January 27, 2025

5  out of  5
rating by Hope Zook
"Been using them since I was a teen, in my 30s now!! Literally have home owners, life and auto through them. Best rates and communication is 10/10. Highly recommended :)"
We responded:
"Thank you Hope for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Samuel Stauffer

January 15, 2025

5  out of  5
rating by Samuel Stauffer
"Very helpful and led me through things I didn't understand! Definitely would recommend!"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Jeff Reif

January 9, 2025

5  out of  5
rating by Jeff Reif
"Paula was very helpful and a pleasure to speak to"
We responded:
"Thanks Jeff for the 5 Star Review! "
Profile photo of Kara Cradler

Kara Cradler

January 8, 2025

5  out of  5
rating by Kara Cradler
"I worked with Paula Frommeyer to get a quote for home insurance, not only did she offer to bundle with my car insurance, but I was pleasantly surprised when she returned with the quote. Paula was responsive, efficient and made sure I understood what was included in my policy. I will be recommended Paula to everyone in the future!"
We responded:
"Kara, thank you for the glowing review! We're pleased to hear Paula was able to provide you with such thoughtful and attentive service while you find the right home and auto insurance. We appreciate your recommendation and if you have any other questions please reach out. Thank you!"
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Nick Strasser

November 13, 2024

5  out of  5
rating by Nick Strasser
"Excellent customer service. Friendly, thorough, and attentive"
We responded:
"Thank you Nick for the kind words and 5 star review! "
Profile photo of Whitney Reder

Whitney Reder

November 5, 2024

5  out of  5
rating by Whitney Reder
"Paula always provides amazing personalized service and always quick to help!"
We responded:
"Thank you Whitney. Paula is one of the best when listening to our customers and their insurance needs. "
Profile photo of Sarah Pace

Sarah Pace

October 31, 2024

5  out of  5
rating by Sarah Pace
"Met with Zack last week about home and auto insurance. His wholistic approach to insurance was very insightful. We really appreciated how he educated us through our options."
We responded:
"Thank you Sarah for the review."
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Catherine Frank

October 25, 2024

5  out of  5
rating by Catherine Frank
"Highly recommend Zack! He quickly & professionally addressed all my questions & concerns! Thanks Zack!"
We responded:
"Thank you Catherine for the review! Happy Zack was able to take care you. "
Profile photo of Jazmin Swope

Jazmin Swope

October 24, 2024

5  out of  5
rating by Jazmin Swope
"Highly recommend Jon Noble and the rest of the team! They’re fast, friendly and very knowledgeable staff. They’ve helped me a lot through the process of gaining car, home and life insurance."
We responded:
"Jazmin, so happy Jon was able to meet your needs and provide you with a great bundle on your car, home, and life insurance. Thank you!"
Profile photo of Andrew Miller

Andrew Miller

October 19, 2024

5  out of  5
rating by Andrew Miller
"Zack is awesome. Knows his stuff and gives you realistic advice. Willing to put in the time to set you up for success ."
We responded:
"Thanks Andrew for the review. Zack is very knowledgeable and loves working with our customers. "
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Susan Ellis

October 18, 2024

5  out of  5
rating by Susan Ellis
"Highly recommend Doug Ziegler and his associates in office. Paula is always very professional and helpful. I've had State Farm for over 32 years and in multiple states, it didn't matter where I moved. I wouldn't think of using any other company. They have always been top notch in any questions or concerns I may have."
We responded:
"Susan thank you so much for your loyalty to State Farm and our office. We appreciate your business and trust in our agency. "