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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mike Kaufhold

November 9, 2023

5  out of  5 rating by Mike Kaufhold
"Always quick to respond and very helpful. Alyssa is great to work with!"

Harry Robinson

November 8, 2023

5  out of  5 rating by Harry Robinson
"Good experience"

Mariah Harville

October 29, 2023

5  out of  5 rating by Mariah Harville
"Absolutely phenomenal help setting everything up and explaining everything detail by detail. Amazing customer service and I highly recommend State Farm."

Deanna Sweidel

October 28, 2023

5  out of  5 rating by Deanna Sweidel
"Great customer service Alyssa was so nice to answer a question for me!"

Dylan Gleeson

October 27, 2023

5  out of  5 rating by Dylan Gleeson
"Very helpful and kind and straight to the point! Would highly recommend his service!"

Moodyy Alchahal

October 24, 2023

5  out of  5 rating by Moodyy Alchahal
"Let me start by saying that John is THE MAN. Super helpful every time I call or need help with something. And transparent as ever. Keep up the great work!"

Brandy Vance

October 24, 2023

5  out of  5 rating by Brandy Vance
"I don’t know that I could find a kinder, more helpful agency. They do their best to provide the best policies that matches my needs, for both my home and auto. Thank you for all you do!! You are appreciated!"

Sue Kaesemeyer

October 24, 2023

5  out of  5 rating by Sue Kaesemeyer
"I give this business 5 stars I have been doing business with them for years. They are prompt, friendly and professional. They definitely care about their clients. Steve, John & Paula have been extremely helpful whenever I need help. They always go above and beyond. If you are looking for Auto, Renters or Homeowners I would definitely recommend Doug Zeigler State Farm in Mason, Ohio"

Randy Osborn

October 23, 2023

5  out of  5 rating by Randy Osborn
"Friendly service and when I call the office Paula is polite and helpful."

Amber Rickey

October 19, 2023

5  out of  5 rating by Amber Rickey
"I’ve been working with State Farm for a few years now. I have had nothing but the best experience with them. Shout out to Paula for getting me the best rates and always checking back in to make sure there is anything else that I needed. Thank you all for everything!"

John MacNeil

October 17, 2023

5  out of  5 rating by John MacNeil
"Great Insurance Agency to have. Friendly, knowledgeable and very responsive. I have been with them for more than 10 years."

Dorethia Blue

October 16, 2023

5  out of  5 rating by Dorethia Blue
"It has been great having Doug as an agent! He and Paula have been instrumental in helping us select the best insurance products for our family needs. They have been unbiased in every aspect. Both are very knowledgeable, kind, and helpful! Thank you, Doug and Paul!"


October 13, 2023

5  out of  5 rating by Becky
"Such good people. Very friendly and very helpful."
Profile photo of Saed Elkahla

Saed Elkahla

October 12, 2023

5  out of  5 rating by Saed Elkahla
"I been with these guys for few years they never disappointment me and everyone works in the office. Have excellent experience dealing with customers thank you guys I appreciate the good work"

Kristine Lewis

October 12, 2023

5  out of  5 rating by Kristine Lewis
"Doug Ziegler was great! He had great follow up and made sure to get my paperwork taken care of in a timely manner. I would recommend him to my family and friends."

Sara Michelle

October 12, 2023

5  out of  5 rating by Sara Michelle
"Dude Paula is literally an angel sent from the heavens above. She reached out to me and gave me information I had no idea even existed and I feel more confident about having insurance with State Farm then ever before. God bless you miss Paula."

Cheryl Smith

October 11, 2023

5  out of  5 rating by Cheryl Smith
"I have had my renters insurance with Doug Ziegler for almost 6 years and appreciate all that they do to help me. They reach out regularly to review and make sure my needs are met. I recommend these guys to all."

Marsha Giltrow

October 5, 2023

5  out of  5 rating by Marsha Giltrow
"My agent is Jon Noble since getting my insurance through him. It has been a pleasure and amazing experience so much that I have referred several of my employees to him and he is now helping them save money, and also introduced them to things that they didn’t think they could even get such as homeowners insurance life insurance very informative and very personable. I highly recommend him."

Shane Campbell

September 28, 2023

5  out of  5 rating by Shane Campbell
"Excellent service. Have been using them for 10 years and have never had any complaints"

Audrey Cook

September 27, 2023

5  out of  5 rating by Audrey Cook
"Paula was great!! Helped me understand my existing policy better (this is the first policy I had set up by myself after being on my parents), and gave some great insight on how I could improve my coverage!!"

Frank Lachut

September 20, 2023

5  out of  5 rating by Frank Lachut
"State Farm is very responsive. I needed insurance ID's very quickly to replace misplaced ID's so I could rent a vehicle while mine was in the shop under repair and State Farm emailed me replacement ID"s right away. Thanks State Farm."

fabiola heredia

September 20, 2023

5  out of  5 rating by fabiola heredia
"I have been working with Doug Zeigler State Farm Insurance for some time now and they have one of the best customer services always willing to help me out with any concerns that I may have."

Carmen Rudd

August 31, 2023

5  out of  5 rating by Carmen Rudd
"Paula is absolutely FANTASTIC!!! She helped me switch my home, auto, umbrella and jewelry coverage to State Farm. She was super fast and cared enough to make sure my coverage is exactly what I need…not too much and not too little. Even after saving me bundles of money, she made sure to explain all of the additional discounts available. Doug is great and is so fortunate to have Paula as a part of his team!"

Stephanie King

August 24, 2023

5  out of  5 rating by Stephanie King
"Jon was able to get me switched over from my previous carrier to State Farm with ease. He was very quick and efficient through the whole process."

Gina C

July 27, 2023

1  out of  5 rating by Gina C
"Incompetence with attitude. Renter's policy should be easy but that team couldn't get the additional interest right, had erroneous items that were clearly from another policy, and then said after 2 months that the declaration page should be enough for the property management company - which it wasn't. Switched stores."