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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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dacosta nii addy

September 30, 2026

5  out of  5
rating by dacosta nii addy
"Gary good job"
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Erica Calhoun

September 30, 2026

5  out of  5
rating by Erica Calhoun
"Steve was great to work with! He made the insurance process quick, easy, and stress-free. Very helpful, professional, and knowledgeable. Highly recommend!"
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Tina Oliver

September 25, 2026

5  out of  5
rating by Tina Oliver
"Brandon was very helpful and very pleasant to deal with"
We responded:
"Thank you for the great review! We’re glad Jen was friendly, informative, and able to provide the help you needed. We truly appreciate you choosing Doug Zeigler State Farm and are always here whenever you need us!"
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Angela Bostic

September 24, 2026

5  out of  5
rating by Angela Bostic
"Jen was very nice and informative."
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Aurie B

September 22, 2026

5  out of  5
rating by Aurie B
"Steve is the best agent a helped me not only feel confident in the choice I made but that I was doing it smart and safely with coverage!"
We responded:
"Thank you, Aurie! We’re so glad Steve helped you feel confident in your decision and made sure you understood your coverage options. Helping our customers make informed choices and feel comfortable with their protection is exactly what we strive for. We truly appreciate you choosing Doug Zeigler State Farm!"
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David Davis

September 22, 2026

5  out of  5
rating by David Davis
"Gary Gries was amazing. I had insurance from another company and i had a terrible experience filing claims and communication all around. They even gave us the run around cancelling and charged my even though they said they would not. Gary was very informative setting us up on a new policy and he also saved us some money. I switched over our Home, Auto, and my Motorcycle insurance. Gary made the process very easy and i hope this is a sign that this will be a great experience."
We responded:
"Thank you, David, for the detailed review! We’re so glad Gary made the transition easy and took the time to clearly explain your new coverage. It’s great to hear he was able to help with your home, auto, and motorcycle insurance while also finding some savings. We truly appreciate you choosing Doug Zeigler State Farm and look forward to providing the level of service and communication you expect going forward!"
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Michelle Zeidner

September 21, 2026

5  out of  5
rating by Michelle Zeidner
"Patient, took time for direct line by line comparison with previous insurance coming due ,and adjusting and developing a policy for both car and home insurance where I saved a lot and I’m very satisfied"
We responded:
"Thank you, Michelle, for the wonderful review! We’re so glad our team took the time to compare your coverage line by line and build home and auto policies that better fit your needs. It’s great to hear you were able to save money and feel confident with the final result. We truly appreciate you choosing Doug Zeigler State Farm and are happy to have you with our agency!"
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Rob Lacy

September 16, 2026

5  out of  5
rating by Rob Lacy
"Very good people and honesty. We've been with him for years and we're gonna stay with him for years."
We responded:
"Thank you, Rob, for the kind words and for trusting our office over the years! Your comments about our team’s honesty and service mean a lot to us. We truly appreciate your loyalty to Doug Zeigler State Farm and look forward to continuing to take care of you for many years to come!"
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Sandra Burdeshaw

September 15, 2026

5  out of  5
rating by Sandra Burdeshaw
"Jen answered all of my questions with kindness and professionalism. She was knowledgeable and provided great advice concerning my policy. I really appreciated her help"
We responded:
"Thank you, Sandra, for the wonderful review! We’re so glad Jen was able to answer your questions with kindness, professionalism, and knowledgeable guidance about your property insurance. We truly appreciate your trust in Doug Zeigler State Farm and are grateful for the opportunity to help with your insurance needs!"
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Daniel Miller

September 14, 2026

5  out of  5
rating by Daniel Miller
"Gary Gries is an all around great Agent! He was friendly, empathetic and extremely helpful in getting our old insurance provider canceled and new insurance in place. I thoroughly enjoyed the experience and didn't expect to! Buying new car insurance can be painless after all! Thank you Gary and thank State Farm!!"
We responded:
"Thank you for the fantastic review, Daniel! We’re so glad Gary made the switch from your previous insurance provider easy, comfortable, and even enjoyable. His friendly, empathetic approach and attention to detail are exactly what we want our customers to experience. We truly appreciate you choosing Doug Zeigler State Farm and are happy to have you with our agency!"
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Angela Moore

September 11, 2026

5  out of  5
rating by Angela Moore
"Saved me money and was very knowledgeable. Was a great experience!"
We responded:
"Thank you for the great review! We’re glad we were able to help you save money while also providing knowledgeable service and a smooth experience. We truly appreciate you choosing Doug Zeigler State Farm and are happy to have you with our agency!"
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Alexis Kuhn

September 11, 2026

5  out of  5
rating by Alexis Kuhn
"Absolutely amazing Steve Brunner made me feel like a person and not like I was talking to an absolute robot! He helped with all my needs and i was able to actually laugh while someone was trying to sell me something instead of being mad absolutely recommend him if you call in!"
We responded:
"Thank you for the amazing review! We’re so glad Steve made the experience feel personal, comfortable, and even enjoyable. Insurance conversations don’t have to feel robotic or stressful, and Steve does a great job of making sure customers feel heard while getting the help they need. We truly appreciate your recommendation and thank you for choosing Doug Zeigler State Farm!"
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Joyce Gustin

September 11, 2026

5  out of  5
rating by Joyce Gustin
"Absolutely the best was very helpful in helping me and my family and now I have life insurance and a cheaper car insurance policy was very helpful in every way possible thank you statefarm for helping me and my family"
We responded:
"Thank you so much for the wonderful review, Joyce! We’re thrilled our team was able to help you and your family get life insurance in place while also finding savings on your auto insurance. Making the process easy, accessible, and comfortable is exactly what we strive for. We truly appreciate you choosing Doug Zeigler State Farm and trusting us to help protect what matters most!"
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Taylor

September 9, 2026

5  out of  5
rating by Taylor
"Steve was absolutely wonderful! He made buying insurance easy and I saved more money than I thought possible. Will be referring all my friends to him!"
We responded:
"Taylor, Thank you for the fantastic review and for the future referrals! We’re so glad Steve made the insurance process easy while helping you find significant savings. It’s also great to hear he was able to assist with both your auto and life insurance needs. We truly appreciate your trust in Steve and the Doug Zeigler State Farm team, and we’re grateful to have you with our agency!"
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Robsen Smith

September 8, 2026

5  out of  5
rating by Robsen Smith
"Doug was very helpful and easy to do business with! 10/10"
We responded:
"Thank you for the 10/10 review! We’re glad we made the process helpful, easy, and straightforward. We truly appreciate your support and thank you for choosing Doug Zeigler State Farm!"
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ye tian

September 8, 2026

5  out of  5
rating by ye tian
"Great experience with Doug Zeigler and his State Farm team! They were professional, friendly, and very responsive throughout the entire process. They helped me switch both my home and auto insurance to State Farm, explained the coverage clearly, and provided a very competitive rate. The whole process was smooth and easy. Highly recommend Doug and his team for excellent service and great insurance options!"
We responded:
"Thank you so much for the fantastic review and recommendation! We’re thrilled to hear our team made switching your home and auto insurance smooth, easy, and straightforward. Taking the time to clearly explain coverage while providing competitive options is exactly the experience we want every customer to have. We truly appreciate you choosing Doug Zeigler State Farm and are grateful to have you with our Mason agency!"
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Chris

September 3, 2026

5  out of  5
rating by Chris
"Smoother and easier process than I thought it would be. I was on a bit of a timeline and Paula was fantastic in helping me get my life insurance set up. Answered all of my questions and made the entire process very comfortable and simple. Highly recommended for anyone considering life insurance. (and really isn't this something that we all should have?)"
We responded:
"Chris, Thank you for the wonderful review and recommendation! We’re so glad Paula made the life insurance process comfortable, simple, and easy to understand while working within your timeline. Taking the time to answer questions and help customers feel confident in their coverage is exactly the experience we strive to provide. We truly appreciate you trusting Doug Zeigler State Farm with your life insurance needs!"
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Donald Keith Harp

September 2, 2026

5  out of  5
rating by Donald Keith Harp
"I saved $240 a year"
We responded:
"Thank you for the great review! We’re glad we could help you save $240 a year while making the quoting process quick and easy. We truly appreciate you choosing Doug Zeigler State Farm and look forward to being here whenever you need us!"
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Jordan Hall

September 1, 2026

5  out of  5
rating by Jordan Hall
"Really helpful, good customer service. Treated me well even though im a Ravens fan."
We responded:
"Jordan, Thank you for the great review! We’re glad you felt well taken care of and had a great experience with our team. We’ll even overlook the Ravens fandom! 😄 We truly appreciate your support and thank you for choosing Doug Zeigler State Farm!"
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Ashlee Robinson

September 1, 2026

5  out of  5
rating by Ashlee Robinson
"Brandon went above and beyond for helping with a question I had from a pervious claim that needed some assistance with. He was very prompt with calling me back with the answers."
We responded:
"Thank you for the great review! We’re glad Brandon went above and beyond to help with your previous claim question and got back to you promptly with the answers you needed. Providing responsive, dependable service is very important to our team. We truly appreciate your trust in Doug Zeigler State Farm!"
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Amanda Upshaw

August 31, 2026

5  out of  5
rating by Amanda Upshaw
"Steve was very patient and kind. He definitely made sure we understood everything and he also followed up with us. I’m very pleased!"
We responded:
"Thank you for the great review, Amanda! We’re so glad Steve took the time to explain everything clearly, answer your questions, and follow up to make sure you felt comfortable with your coverage. We truly appreciate you choosing Doug Zeigler State Farm for your auto and renters insurance and are happy to have you with our agency!"
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Shelley Stein

August 31, 2026

5  out of  5
rating by Shelley Stein
"My insurance agent Steve is very responsive, professional and knowledgeable. I’m very happy to have been onboarded recently to this office."
We responded:
"Shelley, Thank you for the great review! We’re so glad Steve made your transition to our office a smooth one. His responsiveness, professionalism, and knowledge are a big part of the service we strive to provide every day. We truly appreciate you choosing Doug Zeigler State Farm and are happy to have you with our agency!"
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Scott L

August 29, 2026

5  out of  5
rating by Scott L
"Zeigler Insurance Agency Inc
Ben Kilfoyle was very helpful."
We responded:
"We’re glad to hear that Ben was very helpful. We appreciate your feedback and look forward to assisting you again in the future. If you have any questions or need further assistance, please don’t hesitate to reach out!"
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Ronnie Brannon

August 27, 2026

5  out of  5
rating by Ronnie Brannon
"I relocated from North Carolina to Ohio and needed auto insurance in Ohio. Brandon Jones is knowledgeable, professional, and very friendly. He guided me in making the decisions I needed to make to obtain the auto insurance coverage that I needed. It is so nice to have an actual brick and mortar location to go to for my insurance needs. It is also nice to have an actual person assist me for my insurance needs, rather than having to deal with a computer or some AI generated robot. Thank you, Brandon. And thank you, State Farm."
We responded:
"Thank you so much for the thoughtful review Ronnie and welcome to Ohio! We’re glad Brandon was able to make your transition easy by providing knowledgeable, friendly guidance and helping you find the auto coverage that fit your needs. We also appreciate your comments about the value of having a local office and a real person available when questions come up. That personal service is very important to our team. Thank you for choosing Doug Zeigler State Farm in Mason—we’re happy to have you with us!"
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Jalisa Pierson

August 25, 2026

5  out of  5
rating by Jalisa Pierson
"I had a great experience switching my insurance over thanks to Gary. Not only did Gary save me money with better insurance, he made sure to explain parts of the policy. I really appreciate the help and great customer care."
We responded:
"Jalisa, Thank you for the great review! We’re so glad Gary was able to help you save money while also improving your coverage. Taking the time to explain the policy and make the switching process easy is exactly the kind of service we want to provide. We truly appreciate you choosing Doug Zeigler State Farm and are happy to have you with our agency!"