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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nick Strasser

November 13, 2024

5  out of  5
rating by Nick Strasser
"Excellent customer service. Friendly, thorough, and attentive"
We responded:
"Thank you Nick for the kind words and 5 star review! "
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Whitney Reder

November 5, 2024

5  out of  5
rating by Whitney Reder
"Paula always provides amazing personalized service and always quick to help!"
We responded:
"Thank you Whitney. Paula is one of the best when listening to our customers and their insurance needs. "
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Sarah Pace

October 31, 2024

5  out of  5
rating by Sarah Pace
"Met with Zack last week about home and auto insurance. His wholistic approach to insurance was very insightful. We really appreciated how he educated us through our options."
We responded:
"Thank you Sarah for the review."
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Catherine Frank

October 25, 2024

5  out of  5
rating by Catherine Frank
"Highly recommend Zack! He quickly & professionally addressed all my questions & concerns! Thanks Zack!"
We responded:
"Thank you Catherine for the review! Happy Zack was able to take care you. "
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Jazmin Swope

October 24, 2024

5  out of  5
rating by Jazmin Swope
"Highly recommend Jon Noble and the rest of the team! They’re fast, friendly and very knowledgeable staff. They’ve helped me a lot through the process of gaining car, home and life insurance."
We responded:
"Jazmin, so happy Jon was able to meet your needs and provide you with a great bundle on your car, home, and life insurance. Thank you!"
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Andrew Miller

October 19, 2024

5  out of  5
rating by Andrew Miller
"Zack is awesome. Knows his stuff and gives you realistic advice. Willing to put in the time to set you up for success ."
We responded:
"Thanks Andrew for the review. Zack is very knowledgeable and loves working with our customers. "
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Susan Ellis

October 18, 2024

5  out of  5
rating by Susan Ellis
"Highly recommend Doug Ziegler and his associates in office. Paula is always very professional and helpful. I've had State Farm for over 32 years and in multiple states, it didn't matter where I moved. I wouldn't think of using any other company. They have always been top notch in any questions or concerns I may have."
We responded:
"Susan thank you so much for your loyalty to State Farm and our office. We appreciate your business and trust in our agency. "
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Sam Parks

October 18, 2024

5  out of  5
rating by Sam Parks
"Worked with John on a health insurance plan. Me, having never had any sort of health coverage I had many questions. John was extremely helpful and polite and made the whole process easy and understandable. I’m glad I picked this company, thanks John!"
We responded:
"Thank you Sam for the review. Health insurance plans can be very complicated. I am glad Jon was able to help you understand and pick the plan that was best for you."
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howie k

October 16, 2024

5  out of  5
rating by howie k
"Zack is super easy to work with, very understanding and explains everything thoroughly and easy to understand. Highly recommend working with Zack for any of your insurance needs"
We responded:
"Thanks, Howie, for the 5-star review. We appreciate your business and trust in our agency."
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Yibin Ou

September 26, 2024

5  out of  5
rating by Yibin Ou
"I am very grateful to Zack for his time and professionalism in investment and financial management. He was very patient and came to my home in person to explain all my questions. Thank you very much!"
We responded:
"Yibin thank you! Zack is very good at helping our customers understand their options. "
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Susan Tomsic

September 25, 2024

5  out of  5
rating by Susan Tomsic
"Excellent service and affordable insurance. The staff is on top of every call and follow up is great. Highly recommend Doug Zeigler insurance group"
We responded:
"Thank you so much Susan for the 5-star review! We appreciate your business and trust in our agency."
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Gregory Ivey

September 13, 2024

5  out of  5
rating by Gregory Ivey
"The staff here is always very helpful."
We responded:
"Thanks Gregory for the review!"
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Ashley Ellen Howard

September 11, 2024

5  out of  5
rating by Ashley Ellen Howard
"The team here has been so lovely to work with! Super efficient, clear communication, and very friendly :)"
We responded:
"Thanks Ashley. I am happy to hear you have had good experiences with our office. "
Profile photo of Rossel Taveras Delgado

Rossel Taveras Delgado

September 11, 2024

5  out of  5
rating by Rossel Taveras Delgado
"Great customer service"
We responded:
"Thank you Rossel for the 5 star review!"
Profile photo of Cynd Harris

Cynd Harris

September 9, 2024

5  out of  5
rating by Cynd Harris
"During a recent auto claim, there was an issue with the supplier getting the part needed for the repair. Paula at Doug's office stepped up and went above and beyond to speed up the process. This type of service is why I have been with State Farm for over 30 years."
We responded:
"Cynd, Thank you for the kind words about our office and Paula. We try our best to get any issues resolved quickly and efficiently. "
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Nathan Howard

September 5, 2024

5  out of  5
rating by Nathan Howard
"Jonathan N. Was a huge help! Was quick and efficient. Found me the best price possible. Highly recommend talking with Jon for the best customer service"
We responded:
"Awesome. Thank you Nathan for the review and happy to hear Jon was able to help you with your insurance. "
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Amanda Malone

August 29, 2024

5  out of  5
rating by Amanda Malone
"Steve is the best!! I’ve been a customer for about 10 years and rarely have to call however when the need arises Steve is right there to answer any questions I may have and guide me through next step."
We responded:
"Thank you Amanda. We appreciate your business!"
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melissa whitaker

August 20, 2024

5  out of  5
rating by melissa whitaker
"Love working with the State Farm team! Have thoroughly enjoyed working with Steve Brunner for the past 10 years. He has helped my family and extended family navigate various life changes and align insurance coverage to meet our needs. Give Steve and the Doug Ziegler team a call."
We responded:
"Thank you Melissa! Steve is one of the best. I am happy to hear we are able to help you with all your insurance needs. Thank you!!"
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brandon mehl

August 19, 2024

5  out of  5
rating by brandon mehl
"Very happy with the service from this office! They beat the rates at my current provider and got me 4x the coverage! Highly recommend at least sitting down with them to hear them out!"
We responded:
"Thanks Brandon. Happy we were able to save you some money and get you a little better coverage! Welcome to our agency!"
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Micah Hennecke

August 2, 2024

5  out of  5
rating by Micah Hennecke
"Steve is my guy! Incredibly professional and outstanding customer service."
We responded:
"Micah thanks for the kind words. Steve does a great job with our customers. Thank you!"
Profile photo of Debra Hollingshead

Debra Hollingshead

August 2, 2024

5  out of  5
rating by Debra Hollingshead
"Paula, Aladdin and Steve are very helpful. I have felt comfortable enough with them to ask more questions. I am literally learning through them the important things that I need and perhaps do not need at this time."
We responded:
"Thanks Debra for the kind review. We try our best to educate our customers and let you make decisions on what policies are best for you and your family. "
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Brynnan Abney

July 31, 2024

5  out of  5
rating by Brynnan Abney
"Paula and Steve are both amazing !!"
We responded:
"Brynnan, yes Paula and Steve do an amazing job helping our customers with their insurance needs. Thank you for the review!"
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Abel Roblero

July 23, 2024

5  out of  5
rating by Abel Roblero
"Talked to Alyssa in the office over the phone. Very polite and make things easy and simple. The agents are very helpful and offer good ideas about insurance. They have many kind of insurance and bundles and umbrella that are important. Payment doesn't go wrong. I've had accident before and they make the process quickly with no errors."
We responded:
"Thankyou Abel for the great review!"
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April

July 19, 2024

5  out of  5
rating by April
"Great team! They listen to your needs and follow through to make sure they have met your expectations. I have had a great experience with this amazing team!"
We responded:
"April, thank you for your 5 Star Review! "
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barb

July 17, 2024

5  out of  5
rating by barb
"Doug Zeigler, Zak Pace, and everyone in this office has been helpful I have been a State Farm customer of this office for almost 40 years. Its nice to get ahold of a person who follows thru on your complaints to get them resolved. They have been wonderful with my needs with auto insurance and life insurance."
We responded:
"Barb, number 1 we are sorry you had a complaint to begin with, but happy we were able to get them resolved for you. We appreciate your business and trust in our agency. Thank you for the review!"