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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Wysong

July 10, 2026

5  out of  5
rating by Kelly Wysong
"Great guy! Big help. Very honest and helpful. Thank you again."
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Young Drey

July 10, 2026

5  out of  5
rating by Young Drey
"Gary is really good at what he does great prices"
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JB2

July 10, 2026

5  out of  5
rating by JB2
"Gary was very helpful with the transition. Being apart of a insurance company that actually cares is worth more than anything. Saving money is one thing but good service is worth more"
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Sandi Cottrell

July 8, 2026

5  out of  5
rating by Sandi Cottrell
"Gary is a very acceptable person who has made me feel very comfortable talking with him I am so glad I met him he is doing a great job for State farm. 😊"
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Nicole Steele

July 8, 2026

5  out of  5
rating by Nicole Steele
"Steve took the time with me and explained everything so thorough. He got me an excellent price and was very caring and understanding. I definitely recommend them they go above and beyond!"
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SpecShots

July 7, 2026

5  out of  5
rating by SpecShots
"Gary got me from $330 a month on full coverage auto insurance down to $176 and some change a month for full coverage auto, renters, and life insurance. These people are insurance wizards, they'll take care of you"
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Brett Robinson

July 1, 2026

5  out of  5
rating by Brett Robinson
"I had a much better experience and was more satisfied with my cost vs coverage than with my previous company"
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Tyler Beckel

June 30, 2026

5  out of  5
rating by Tyler Beckel
"I had a great experience with Jon. He was helpful, quick and very easy to work with. The process was super simple with no hassle which I appreciated."
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Brandon Minor

June 29, 2026

5  out of  5
rating by Brandon Minor
"Brandon helped me from start to finish with all of my policies. I switched from another company because they give me a piece of mind, knowing they are right up the street. They are so helpful and answer any of your questions. It’s like family!"
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Damon Mater

June 20, 2026

5  out of  5
rating by Damon Mater
"Update: June 2026
Jen from this office is awesome!
Instead of pushing my issue off to a 800 number or a website, Jen took it on. She researched and gotten back to us in a timely manner. Jen called the corresponding department and gotten us the answer to our issue. My wife said Jen acted “like a good neighbor “.
That’s as high a compliment as we can give.
Thank you Jen.

I have been a customer here for about 8-10 years. I can't say enough about the staff.
They are very helpful, responsive, professional, and knowledgeable.
I just had my annual review with Paula and it was great. We went through all of our coverages. Through this review process, we were able to narrow down possible gaps in our insurance needs.
I highly recommend getting this type of check up. Bonus, I came away with a little more knowledge about insurance.
It's nice to see a well run business."
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Alexandra Joseph

June 19, 2026

5  out of  5
rating by Alexandra Joseph
"Jon Noble was very helpful with finding a rental insurance plan for my first apartment! Extremely kind and explained what the plan covered that would get me the coverage I need at an affordable price."
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Chris Benton

June 17, 2026

5  out of  5
rating by Chris Benton
"Jon was a great help the other day very friendly and knew what he was doing and made sure to find me the best quote possible thank you"
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Jessica McGhee

June 15, 2026

5  out of  5
rating by Jessica McGhee
"They are an awesome group of people especially Gary he is super helpful and has the best customer service."
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XxxL3GI7AMIXxxX nolan

June 15, 2026

5  out of  5
rating by XxxL3GI7AMIXxxX nolan
"Brandon was excellent. No issues and lowered my car insurance while keeping my same coverage. Great guy to do business with!"
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Itzz Ryann

June 12, 2026

5  out of  5
rating by Itzz Ryann
"Gary was amazing he helped me save and get a new policy started!"
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Alex Gamel

June 11, 2026

5  out of  5
rating by Alex Gamel
"Just spoke with Paula about a few questions I had regarding my renters insurance. She was extremely helpful, thorough, and very friendly!

Thanks so much for all your help!"
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Neshelle Mitchell

June 10, 2026

5  out of  5
rating by Neshelle Mitchell
"Gary was great he explained everything to me made sure I understood everything about the policy it he is very sweet and respectful"
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Amanda Gentile

June 10, 2026

5  out of  5
rating by Amanda Gentile
"Steve Brunner is AMAZING! For so many years, my insurance has just been a payment I made. At one point I called to ask why my insurance kept going up, but then I realized I'm talking to someone in a call center that has NO idea. Today, I made a friend! I have doubled my insurance coverage and I'm still paying significantly less per month than I was before. Steve was so personable, empathetic and seemed to genuinely care about me and my family. I find this quality rare in today's world. If you're looking for any type of insurance, I highly recommend you become friends with Steve too!"
We responded:
"Amanda, Thank you so much for the wonderful review! We’re truly grateful for your trust, and it means a lot to hear that Steve was personable, empathetic, and genuinely cared about you and your family. Helping you double your coverage while paying less is exactly what we aim for.

We really appreciate your recommendation—Steve would be happy to be your go-to insurance contact anytime. Thanks again!"
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Derwin Williams

June 4, 2026

5  out of  5
rating by Derwin Williams
"Great représentation Great option over all Great service keep up the good work"
We responded:
"Hi Derwin, thank you for the great review! We’re glad you had a positive experience with Doug Zeigler State Farm and that our team provided great service. We truly appreciate your support—thanks again for the kind words, and we’ll keep up the good work!"
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Zachary Bosley

June 4, 2026

5  out of  5
rating by Zachary Bosley
"This gentleman was great and professional and saved me a lot of money very nice personality very nice gentleman thank you sir"
We responded:
"Hi Zachary, thank you for the kind words! We’re so glad our team were able to help you and that you feel you saved a lot of money. Your feedback means a lot to our team—thanks again for trusting our team at Doug Zeigler State Farm in Mason!"
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Randy White

June 4, 2026

5  out of  5
rating by Randy White
"Recently switched to State Farm after using USAA for over 37 years. I insure five vehicles for me and my family and State Farm is now saving me over $4000.00 a year. Today I called to make a claim for a broken windshield on my van and a windshield on our SUV. I had no idea that I was insured for broken windshields with zero dollars out of pocket...I give Steve my agent the credit that he implemented this when I joined State Farm in 2024. Thanks Krystal and Steve for being my local insurance agency now!"
We responded:
"Randy, thank you for your wonderful review of State Farm Agent Doug Zeigler’s Team!"
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Eric Vance

June 3, 2026

5  out of  5
rating by Eric Vance
"Brandon was very insightful about my policies. He was able to answer any questions that I had."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Mason to know that you had such a wonderful experience with us here on State Farm Agent Doug Zeigler’s Team."
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Matt Caskey

June 3, 2026

5  out of  5
rating by Matt Caskey
"Doug Zeigler's office was great to work with while looking for savings on our current policies. Gary returned our call and walked me through the policies, including answering all questions in detailed and timely manner. Gary even went as far as calling my old agency, with me on the line, so I could cancel the policy that day - Good practice if you want to ensure your client isn't swayed back to whom they are switching from, BUT great practice as a customer service policy."
We responded:
"Matt, thank you for your wonderful review of State Farm Agent Doug Zeigler’s Team!"
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Gary A

June 3, 2026

5  out of  5
rating by Gary A
"Gary was great on the phone. Very informative but not at all pushy. He explained everything very well and helped cancel my old policy with another carrier. Very personable and he saved us over $1000!"
We responded:
"Gary, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Doug Zeigler’s Team here in our Mason office. "
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Carla Engles

June 2, 2026

5  out of  5
rating by Carla Engles
"Great and easy to work with ! Saved a good amount of money on insurance with two teen drivers ! Recommend !"
We responded:
"Thank you for the wonderful review! We’re glad you found us great and easy to work with—and that we helped you save a good amount of money on your insurance with two teen drivers.

We truly appreciate your recommendation and your trust in Doug Zeigler State Farm in Mason!"